Reality San Francisco · Finance Operations

The Ramp Manual

Task-by-task instructions for spending, submitting, and stewarding church funds well. Tap any task to open its steps. Links jump straight into Ramp in a new tab.

Questions #helpfinance on Slack Updated July 2026
Open in Ramp Bill Pay Vendors Reimbursements Cards Dashboard
Tasks
Who: Admin, Accounts Payable, or Accounting roles Time: ~3 minutes Need: the invoice (PDF)

Forward the invoice to Ramp

The fastest way to create a bill: email the invoice straight to Ramp and let it build the draft for you. Forward the invoice from your @realitysf.com address to:

realitysf@ap.ramp.com

Ramp reads the PDF and creates a draft bill automatically — pulling the vendor, amount, invoice number, and dates. No manual entry to start.

Forward from your church email, not a personal one. Ramp only accepts invoices sent from an @realitysf.com address (or a recognized vendor domain). A forward from Gmail or iCloud will be ignored, and the bill silently won't appear.
Ramp guide: AP email forwarding

Screenshot coming soon

Open the draft in Bill Pay

Go to Bill Pay in the left sidebar. The forwarded invoice appears as a draft in the Drafts (or unassigned) section, usually within a minute or two. Click it to open the draft for review.

Open Bill Pay in Ramp

Screenshot coming soon

Confirm the vendor

Ramp matches the draft to an existing vendor. Check the name in the Vendor field is correct. If it's blank or wrong, start typing and select the right vendor from the list.

!
Do not create a duplicate. If the vendor already exists, pick them from the dropdown rather than typing a new entry. Duplicates break reporting and 1099 tracking. If unsure whether they exist, search first — they probably do.
Check the Vendors list

Screenshot coming soon

Verify the details Ramp pulled

Check the auto-filled fields against the actual invoice:

  • Amount — matches the invoice total
  • Invoice number — matches, so we don't pay it twice
  • Invoice date and due date — the due date sets when payment sends

OCR is accurate but not perfect. Read every field against the invoice before moving on.

Screenshot coming soon

Code it — Class, Category, Memo

Ramp's AI suggests coding on the draft. Confirm or correct each field the same way you would any transaction:

  • Class — the ministry or fund this belongs to. Defaults to your department; sub-class it if it belongs to a specific event or fund.
  • Category — the kind of expense (Outsourced Labor for security or contractors, Honorarium for a guest speaker).
  • Memo — a specific, plain-language description. Reference the event or purpose.
RSF memo standard. Write it so someone who wasn't there understands the purpose. "Barbier Security — Sunday services, June" beats "security." Don't just accept the AI's guess.

Screenshot coming soon

Set the payment account and create the bill

Confirm the payment is coming from the correct account, then submit the draft to create the bill. It moves into For approval, where the next approver reviews it before payment is scheduled.

Tag for visibility. If an approver should know something, use the Comment tool on the bill and @-mention the reviewer. Comments create the audit trail; email does not.

Screenshot coming soon

Track it to paid

Follow the bill through For approvalFor paymentHistory. Once it's in History with a paid status, the vendor has been paid and the record is stored for audit.

Only Admins can stop a bill after payment is initiated, and only until the transfer sends. Catch mistakes early.

Track bills in Bill Pay
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Your next task goes here

Tell me which one to build — reimbursement, card transaction, invite a guest, honorarium — and it drops in as a new tile above this line.